Email Addresses

Why do I get a mail box full warning?

If you use Outlook Express (or similar program) to download your emails to your computer, then view and delete them from there, you may occasionally get a "mailbox full" warning. This is because the emails will remain on the main server where they come from even though you have deleted them from your own computer.

This is convenient if you accidentally delete an email and then need to get it back because it will still be on the main server.

Email Addresses: Redirecting/Forwarding to another address.

In your website Control Panel you can set it up so that a new email address you've made gets redirected or Forwarded to a Bigpond or Yahoo or Gmail, etc. address:

1. Log into your website control panel (see FAQ question on the Control Panel).

2. Look for an icon in there that says Forwarders.

3. Click on the icon and fill in all the details and follow the straight forward prompts you will see.

4. Save the settings and you're done.

Webmail: Accessing your emails over the web.

After you've created a new email address in the Control Panel (see FAQ "Adding more email addresses to your account") you can access your email account on the web by typing "webmail" after your URL like this:

"www.yoursite.com.au/webmail"

Put in your full email address as your username (you@yoursite.com.au) and then your password. And then follow the prompts to get to your inbox.

Configuring Outlook Express (or other software) to work with your email address.

After you've created a new email address for yourself in your website Control Panel (see FAQ "adding more email addresses to your account") you may want to use it with Outlook Express (or similar email client). This is convenient because your messages are delivered right to your PC when you turn it on and connect to the internet, and also you can have multiple email addresses all coming to you to the one place.

First click on File and Add New Account (might be different depending on which email software you use, but it will be something similar to this).

Adding more email addresses to your account.

This is done through your website Control Panel. The steps are very simple and are outlined below:

1. Log into your website Cpanel. (See the FAQ explaining the Control Panel under "Website Admin".)

2. Click on the "Email Accounts" icon.

3. Put in the details you desire (usually 30-50 MB space is sufficient). Just fill in all the boxes with the desired details.

4. Click save.

There are 3 different ways to access your emails at your new address: