In your website Control Panel you can set it up so that a new email address you've made gets redirected or Forwarded to a Bigpond or Yahoo or Gmail, etc. address:
1. Log into your website control panel (see FAQ question on the Control Panel).
2. Look for an icon in there that says Forwarders.
3. Click on the icon and fill in all the details and follow the straight forward prompts you will see.
4. Save the settings and you're done.
This is done through your website Control Panel. The steps are very simple and are outlined below:
1. Log into your website Cpanel. (See the FAQ explaining the Control Panel under "Website Admin".)
2. Click on the "Email Accounts" icon.
3. Put in the details you desire (usually 30-50 MB space is sufficient). Just fill in all the boxes with the desired details.
4. Click save.
There are 3 different ways to access your emails at your new address:
1. Over the web (See FAQ on "Webmail").
2. Configure it to work with Outlook Express or other email software (see FAQ on configuring email addresses with Outlook Express).
3. Add a forwarder/redirection to the address so it gets rerouted to an already existing address you have (see FAQ on redirecting email addresses).
After you've created a new email address for yourself in your website Control Panel (see FAQ "adding more email addresses to your account") you may want to use it with Outlook Express (or similar email client). This is convenient because your messages are delivered right to your PC when you turn it on and connect to the internet, and also you can have multiple email addresses all coming to you to the one place.
First click on File and Add New Account (might be different depending on which email software you use, but it will be something similar to this).
When you add a new email account there are a few settings that Outlook Express or similar requires:
1. Name of account: This can be anything you choose to call it.
2. Username: This will be your full email address, eg. "you@yoursite.com.au"
3. Password: Your password is required.
4. What kind of account: POP3
5. Incoming mail server: "mail.yoursite.com.au"
6. Outgoing mail server: "mail.yoursite.com.au"
Save all these settings and your account should be set up. When you open Outlook Express next time it will download your emails directly to your computer.
If you require further help setting this up, please let us know.
Note: Sometimes Outlook Express can be a real pain to use with multiple addresses and just will not cooperate no matter what you do. If you are getting frustrated trying to set it up you should try using instead one of the free alternatives such as Thunderbird.
After you've created a new email address in the Control Panel (see FAQ "Adding more email addresses to your account") you can access your email account on the web by typing "webmail" after your URL like this:
"www.yoursite.com.au/webmail"
Put in your full email address as your username (you@yoursite.com.au) and then your password. And then follow the prompts to get to your inbox.
Even if you've set up your email address to work with Outlook Express the above is useful to know. If, for example, you delete an email by accident from Outlook Express you can still retrieve it directly from the server by going to Webmail.
If you use Outlook Express (or similar program) to download your emails to your computer, then view and delete them from there, you may occasionally get a "mailbox full" warning. This is because the emails will remain on the main server where they come from even though you have deleted them from your own computer.
This is convenient if you accidentally delete an email and then need to get it back because it will still be on the main server.
Emptying your mailbox is very simple. Go to the main server over the web by going to www.yoursite.com.au/webmail and log in with your details. Your username will be your full email address (you@yoursite.com.au) and the password will be the password of that particular email address.
After you have logged in you may delete the old emails that you no longer need.