All these passwords would have been sent to you. If you have forgotten any of them, please contact us. For security reasons none of them are stored on this system.
1. Domain Name Password: This is the main password connected to the Domain Name you purchased. You need this password if you ever want to change your hosting company or if you sell your Domain Name. If you're happy with your hosting service, you just need to file this away somewhere in a safe place.
2. Control Panel Password: The Cpanel is the admin area of your web site. For more info on the Cpanel please check the FAQ here on it. If your website is: www.shop.com then your Cpanel can be accessed at: www.shop.com/cpanel
From your Cpanel you can make changes to your website and add email addresses.
3. Hosting Services Password (this website): Access this area by clicking on the "Account login/Purchases" link to the top right of this screen. On this system you can see your invoices and Domain Name details (like expiry dates). The username and password for this system will also have been sent to you.
4. FTP (file transfer protocol) password: If you use FTP or some sort of Content Management System (like NVU listing in "Cool Links") you would need this. It is the same username and password as your Cpanel.
5. Email usernames and passwords: Your email username will always be "you@yoursite.com" and its password will be whatever you made it or changed it to in the Cpanel. If it was made for you by someone else they would have set a password for it when they made it. You can access your email accounts by setting them up with Outlook or other software (see email addresses FAQ's). And also on the web by going to you@yoursite.com.au/webmail
Whatever your website URL is (www.yoursite.com) add "/cpanel" to the end of it. eg. www.yoursite.com/cpanel
You should get a login screen requesting that you enter your username and password.
The username and password for accessing the Cpanel would have been sent to you, but if you've forgotten them please contact us.
From your Cpanel you can add email address (up to 10 different ones, but let us know if you need more). You can also access your site statistics to see how many visitors you are getting.
You can do many other things from the Cpanel. Once you log in you will see many icons for tasks that are immediately familiar to you and if you click on them the instructions are straight forward to follow.